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// 01 · Capability //

Automation

We take the manual work your team repeats every day and turn it into systems that run on a schedule, on a trigger, or on a message, with someone alerted when they fail.

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Most automation projects fail for a boring reason: the workflow that gets automated is the one on the whiteboard, not the one people actually run. So the first thing we do is sit with the person who does the job and write down every step, including the copy-paste, the "I check it in another tab" and the exception they handle by hand on Fridays.

What we build

Lead routing that reads a form or a WhatsApp message and puts the right record in the right place. Support bots that answer from your own data and hand off to a person when they should. Order and status updates that go out without anyone remembering. Nightly pulls that land clean data in a spreadsheet or a database before the day starts.

Each one is built as a small, boring system: a trigger, a few well-named steps, a log, and an alert. We pick n8n when your team will want to change the flow themselves, and Python when the logic is real code or the volume is high. Both run on your infrastructure or ours, and both are documented well enough for someone else to maintain.

How an engagement runs

  1. A short discovery call and a workflow map you sign off.
  2. A build, usually in weeks rather than months, with a working version early.
  3. A run-in period where the automation runs alongside the manual process.
  4. Handover: docs, alerts, and a recorded walkthrough.

We also run automation audits: two weeks, a ranked list of what is worth automating, and an estimate for each.

// Worked example //

Before

Weekly reports assembled by hand in PowerPoint, 15+ hours a week

After

Slides generated from Google Sheets in about five minutes, one click to refresh

Source: Presentation pipeline case study, carried forward from the previous site. Figures are being re-verified with the client.

// FAQ //

Questions about automation.

Whichever the people maintaining it can read. n8n for flows an ops team will edit; Python when the logic is real code or the volume is high.

The run stops, the failure is logged with its inputs, and someone is alerted. Retries are explicit, never silent.

Discovery usually begins within one to two weeks of a first call. If something is urgent, say so and we will tell you honestly whether we can fit it.

Then we start with a short paid scoping sprint: we map the workflow, define the scope and backlog, and give you an estimate you can hold us to.

Yes. A retained squad gives you ongoing design, development and automation capacity billed monthly, with a fixed set of people who know your systems.

Every build includes three months of support after launch. After that, a retainer or ad-hoc work, your choice.

// Other capabilities //

Need automation? Say what for.

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