Language-model agents that do a bounded job inside your systems, with the tools, memory and limits they need to be trusted. We build the ones that are worth building and say when a plain script is better.
An agent is a program that reads messy input, decides what to do, uses a tool, and checks its work. That is useful in a narrow set of places and a liability everywhere else. We build for the narrow set.
Where agents earn their place
- Support and intake over WhatsApp or email, answering from your own data and handing off when unsure
- Enrichment and classification of records that arrive as free text
- Research and drafting steps inside a longer workflow that a person then reviews
- Internal assistants over documentation, tickets or a database
How we keep them honest
Every agent we ship has a fixed set of tools, a budget, an audit log, and a way to stop and ask a person. Answers come from retrieval over your data, not from the model's memory. Before launch we run it against a set of real cases and show you where it fails, because it will fail somewhere, and you should know where.
Questions about AI agents.
- Do we need an agent, or an automation?
- If every step is known in advance, an automation. An agent earns its place when the input is messy language and the next step depends on understanding it.
- Which models?
- Whichever fits the job and your data policy. Hosted models by default; local models where the data cannot leave your servers.
- How quickly can you start?
- Discovery usually begins within one to two weeks of a first call. If something is urgent, say so and we will tell you honestly whether we can fit it.
- What if we don't have finalised requirements?
- Then we start with a short paid scoping sprint: we map the workflow, define the scope and backlog, and give you an estimate you can hold us to.
- Do you offer retainers?
- Yes. A retained squad gives you ongoing design, development and automation capacity billed monthly, with a fixed set of people who know your systems.
- Is maintenance included?
- Every build includes three months of support after launch. After that, a retainer or ad-hoc work, your choice.
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